Privacy Policy

Cisneros Maison ("Cisneros", "we", "us") is committed to protecting the privacy of every client who visits our website or engages with our atelier. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your personal data.

By using cisnerosbrand.com you consent to the practices described below. If you disagree with any part of this policy, please refrain from using the site.

• Identity and contact data: name, shipping address, email, phone number.
• Order data: purchases, preferences, size and style selections.
• Account data: credentials (encrypted), profile details you provide.
• Technical data: IP address, browser, device, and pages visited.
• Marketing data: newsletter subscription status and communication preferences.

We process your data to:

• Fulfil and deliver your orders and provide after-sales service.
• Manage your account and personalise your experience.
• Send editorial dispatches and product news when you have opted in.
• Prevent fraud, comply with legal obligations, and improve the site.

Cisneros never sells your personal data. We share it only with trusted providers who help us run the business — payment processors, logistics partners, and hosting services — all under strict confidentiality obligations.

We keep your data only for as long as necessary to fulfil the purposes described above, or as required by law (typically up to ten years for accounting and tax records).

You may request access, rectification, deletion, portability, or restriction of your personal data at any time. You may also withdraw your consent to marketing communications with a single click, or by writing to us at info@cisnerosbrand.com.

We use essential cookies to keep the site functional and analytical cookies to understand how visitors use it. You may disable non-essential cookies in your browser settings without affecting your ability to shop.

For any privacy-related question, write to info@cisnerosbrand.com. We reply within one business day.